Tidio Review 2022: Tidio is a live chat software that helps businesses communicate with their customers in real-time. It offers a variety of features, including chat bots, automatic message translation, and file sharing. Tidio also offers a free plan for small businesses.
Tidio Review 2022 Pricing:
Tidio offers three pricing plans: Free, Pro, and Enterprise.
Free: The free plan includes 1 agent and 3 months of chat history.
Pro: The Pro plan starts at $15/month and includes 10 agents and 1 year of chat history.
Enterprise: The Enterprise plan starts at $49/month and includes unlimited agents and chat history.
What are the features of Tidio
Tidio offers a variety of features to help businesses communicate with their customers, including:
Chat Bots: Chat bots can be used to automate customer service tasks, such as answering frequently asked questions or directing customers to the right page on your website.
Automatic Message Translation: Tidio can automatically translate messages into over 100 different languages.
File Sharing: Tidio allows businesses to share files with their customers through the chat window.
Live Chat: Live chat is the primary way that businesses communicate with their customers through Tidio. Live chat allows businesses to answer customer questions in real-time.
Tidio also offers a free plan for small businesses. The free plan includes 1 agent and 3 months of chat history.
How does Tidio work?
Tidio works by connecting businesses with their customers in real-time. It offers a variety of features, including chat bots, automatic message translation, and file sharing. Tidio also offers a free plan for small businesses.
What are the benefits of using Tidio?
There are several benefits of using Tidio, including:
Improved Customer Service: Tidio helps businesses communicate with their customers in real-time, which can lead to improved customer service.
Increased Sales: Tidio’s features can help businesses increase sales by providing a way to upsell and cross-sell products to customers.
Reduced Support Costs: Tidio’s chat bots can automate customer service tasks, which can lead to reduced support costs.
How much does Tidio cost?
Tidio offers three pricing plans: Free, Pro, and Enterprise. The Pro plan starts at $15/month and includes 10 agents and 1 year of chat history. The Enterprise plan starts at $49/month and includes unlimited agents
Channels supported by Tidio
Tidio supports a variety of channels, including:
Website: Tidio can be added to any website.
Mobile app: Tidio offers a mobile app for Android and iOS devices.
Email: Customers can email businesses through Tidio.
Facebook Messenger: Customers can message businesses through Facebook Messenger.
What are the requirements for using Tidio?
There are no specific requirements for using Tidio. It can be added to any website and works with all major browsers. Tidio also offers a mobile app for Android and iOS devices.
Is there a free trial available for Tidio?
Yes, Tidio offers a 14-day free trial. During the free trial, businesses can use all of Tidio’s features.
What are the customer reviews for Tidio?
Customer reviews for Tidio are generally positive. Customers appreciate the software’s ease of use and its ability to improve customer service. Some customers have complained about the cost of the Pro and Enterprise plans.
How do I contact Tidio?
There are several ways to contact Tidio:
Email: support@tidio.com
Live chat: Live chat is available on the Tidio website.
Phone: +1 (888) 334-8488
You can also follow Tidio on social media:
Facebook: https://www.facebook.com/tidiochat/
Twitter: https://twitter.com/tidiochat
LinkedIn: https://www.linkedin.com/company/tidio-ltd-/
Integrations
Tidio integrates with a variety of software, including:
WordPress: Tidio offers a WordPress plugin.
Shopify: Tidio offers a Shopify app.
WooCommerce: Tidio offers a WooCommerce plugin.
Zapier: Tidio integrates with Zapier, which allows businesses to connect Tidio with over 1,000 other apps.
Marketing Automation:
Tidio integrates with a variety of marketing automation platforms, including ActiveCampaign, Mailchimp, and HubSpot.
Templates & Cloning :
You can use Tidio to create templates for your chatbot conversations. You can also clone existing chatbot conversations.
What languages does Tidio support?
Tidio supports over 50 languages, including: English, Spanish, French, German, Italian, Portuguese, Russian, and Chinese.
How do I get started with Tidio?
Getting started with Tidio is easy. You can sign up for a free account on the Tidio website. After you create an account, you can add Tidio to your website or mobile app.
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Bottom Line:
Tidio is a live chat software that helps businesses communicate with their customers in real-time. It offers a variety of features, including chat bots, automatic message translation, and file sharing. Tidio also offers a free plan for small businesses.
If you’re looking for a live chat software to help you communicate with your customers, then Tidio is a good option to consider. It offers a variety of features and a free plan for small businesses.
How do I get began with Tidio?
Getting began with Tidio is simple. You’ll be able to join a free account on the Tidio web site. After you create an account, you’ll be able to add Tidio to your web site or cell app.
